19.What is the ideal personality of the new staff?

　　20. Which of the following is not the necessary quality of the new sales person?

　　21. What will the man offer to the new staff?

　　W: Good afternoon, Professor Miller. May I speak to you for a minute?

　　M: Sure, come in, please.

　　W: I'm now taking your course in geography. Your lectures are really inspiring. But I'm...having a little bit problems with the latest assignment.

　　M: Oh? What sort of trouble are you in? Is the assignment too difficult?

　　W: Well, the assignment question is ok, but it'll be due on next Monday. I think such a deadline is too tight.

　　M: If I were you, I'd have saved every minute to do the work instead of complaining.

　　W: I know...but I have to work part-time to support myself after school, so a lot of time has been occupied by my work.

　　M: Er....well, it seems you do have some reasons. Ok, I can give you some extra time. Then you should turn in your homework before next Thursday.

　　W: Thank you very much, professor!

　　M: By the way, have you gone through the references I've mentioned on the reading list?

　　W: I've been to the school library for several times, but those books are not available these days. So I just refer to some relative journals.

　　M: Well, I'll give you my written permission, so next time you can have the priority to borrow the books from the library.

　　W: That's very kind of you, thanks a lot!

　　Questions 22 to 25 are based on the conversation you have just heard.

　　22. What is the woman's problem?

　　23. What does the woman hope for?

　　24. Why does the woman can't finish her homework on time?

　　25. What does the professor offer to do at the end of their conversation?

　　Section B

　　Passage One

　　How to give a successful speech in public? When making a speech to a small audience, just know who you are talking to, pay attention to them, and don't care their facial expressions. But when addressing a large group of people, remember to project your voice as much as possible.

　　People often have the misconception that they can't use notes when they give speeches. Actually some of the best speakers do use notes. The difference is you have to deliver rather than read. And by delivery it means that you look up from your words, you read ahead, you don't depend on your note the entire time, it's simply there to guide you.

　　Women tend to have a problem with long hair. If you have long hair and you are going to speak, push it back. Men have a problem with pockets. They don't know what to do with their hands. If you are going before a group of business people, you're not going to wear a pair of jeans. On the other hand, if you are going in front of an informal group, you want to have the people identify with you and just be more casual.

　　So when you get up to speak, it's really important for you to remember that you have something to say, you have the right to say it and people want to hear what you have to say.

　　Questions 26 to 28 are based on the passage you have just heard.

　　26. What does the author tell us to do when giving speeches to a large audience?

　　27. How should people use notes when giving a speech according to the author?

　　28. What should people do in front of an informal group?

　　Passage Two

　　Most people think of a greenhouse as a special glass structure used to grow plants all year long. Now the word has a quite different meaning. A greenhouse is less harmful to the environment than other houses.

　　Greenhouses are designed to be sustainable. They provide people today with what they need and they don't use up or damage the natural resources needed in the future. For years, architects in many areas of the world have designed and built them for environmental activists. However, rapidly rising energy costs are increasing the demand worldwide for houses that use less energy and other resources.

　　Scientists have pointed out that there are some rules to achieve sustainability. The first and the most important is to stop depending on energy from fossil fuels. Instead, green buildings use the sun's energy as much as possible for heat and power. The second rule is to make sure the air inside a home is healthy and clean. And the third one is to use the land responsibly. Build smaller houses and keep as much natural land as possible around them.

　　In many American cities, there are new stores that sell parts of old houses and other buildings. The materials are sold at low cost. People re-use them in their homes or businesses. This helps the environment because something new does not have to be manufactured and the old materials don't have to be buried or destroyed. As one storekeeper says, "I believe that re-using materials is the greenest thing you can do."

　　Questions 29 to 32 are based on the passage you have just heard.

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